Fees

Each clinician at Love Positive Counseling sets their own fees and lists them on their profile. We believe clinicians have a right to earn a fair wage with the ability to pay debt incurred as a result of pursuing graduate level of education plus continuing education. There may be times that a clinician is able to provide an adjusted fee to accommodate a specific need. We support the autonomy of the therapist to determine when and how often they can make this decision based on their own boundaries.

We accept credit/debit or FSA/HSA cards with payment expected at the time of service.

We maintain a cancellation policy of 24 business hours. If you cancel your appointment within 24 business hours, you will be charged a missed session fee equal to the clinician’s full fee.

Insurance

We acknowledge that the use of insurance can make counseling more accessible for many individuals but it often creates more barriers than access. We allow each fully licensed clinician the option to be in network with insurance carriers, but many of our clinicians are unable or choose not to be in network with insurance carriers. We are happy to provide the necessary documentation for out of network billing. We do not guarantee that our team will meet the requirements your insurance carrier defines for out of network care. If you would like to use your out of network benefits we recommend that you call your plan, provide them with the credentials of the team member you are considering working with and verify coverage and out of network deductibles. We collect our fees at the time of service. Any tasks related to claims submission and reimbursement are the responsibility of the client.

No Surprises Act and Good Faith Estimates

RIGHT TO RECEIVE A GOOD FAITH ESTIMATE OF EXPECTED CHARGES

Under the No Surprises Act

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

You have the right

• to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

• to make sure your health care provider gives you a Good Faith Estimate in writing at least one business day before your medical service or item. You can also ask your health care provider, and any other provider you choose for a Good Faith Estimate before you schedule an item or service.

• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

You have a right to a copy of your Good Faith Estimate

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises , call 678-210-9907, or email Anna@lovepositivecounseling.com